The thread for the shade fabric is designed with 100% expanded PTFE fiber that holds a ten year warranty. The PTFE fiber has low shrinkage and high durability, which makes it UV and water resistant. The warranty guarantees that the thread used is the shade structures will be fault free (it will not get damaged by water, sunlight or harsh weather). All other warranties disclaimed.
Just like the thread, we offer a ten year warranty for the fabric used in the shade structures. The warranty for fabric fading, discoloration, outdoor heat, and deterioration. In case the fabric needs to be replaced, Creative Recreational Systems, Inc. will replace the fabric for no cost with the six year warranty, pro-rated at 18% per annum.
Note: Brighter colors, such as yellow and red, are only guaranteed for only two years.
If the corners of the shade structures are designed with both holes and reinforcing straps, both the straps and the fabric hole must be settled on each corner hook in order to keep the warranty from becoming void.
Fabric vertical panels, curtains and valances are not covered under the warranty. In addition, the fabric that is installed on structures other than the shade structures produced by Creative Recreational systems, Inc. will not be covered in the warranty. Our fabric for shade structures are specifically designed for Creative Recreational Systems, Inc. engineered shade frameworks, therefore, their utilization with other structures is not ideal.