General Conditions:
• The warranty set forth shall be the
purchaser’s sole and exclusive warranty.
• All warranties below are effective from
the date of installation by Superior Shade,
its subsidiaries or agents.
• Superior Shade reserves the right to
repair or replace any item covered by this
warranty.
• This warranty will be void if the
structures are not paid for in full.
• The warranty is void if the structures are
not installed in strict compliance with the
manufacturer specifications.
• Purchaser shall notify Superior Shade or
its agent in writing detailing any defect
for which a warranty claim is being made.
• Superior Shade shall not in any event be
liable for indirect, special,
consequentialor liquidated damages.
• Superior Shade specifically denies the
implied warranties of fitness for a
particular purpose and merchantability.
• The warranty is void if any changes,
modifications, additions or attachments are
made to the structures or fabric without the
written consent of the manufacturer.
• No signs, objects, ornaments, fans,
lights, fixtures or decorations may be hung
from the top part of the structure, unless
specifically designed and engineered by the
manufacturer. These items may interfere with
the fabric causing the warranty to be
voided.
Thread:
• Superior Shade warranties its sewing
thread for a period of eight years.
• This warranties that the sewing thread
will be free from defects in material and
workmanship and will not be damaged by
exposure to sunlight, weather and water.
• All other warranties are disclaimed.
• Labor for the removal, installation and/or
freight charges, or tops with damage caused
by thread will only be covered in instances
where Superior Shade had installed the shade
structures. In all cases where shade
structures were not installed by Superior
Shade or its agents, all labor for the
removal, installation and/or freight will be
at the customers’ expense and the warranty
will only be applicable to the repair or
replacement of the defective materials.
Fabric:
• Superior Shade fabrics carry a ten-year
limited manufacturers warranty from the date
of installation against failure from
significant fading, deterioration,breakdown,
mildew, outdoor heat, cold or discoloration
with the exception of the umbrella shade
structures which carry a three-year limited
warranty. Should the fabric need to be
replaced under the warranty, Superior Shade
will manufacture and ship a new fabric at no
charge for the first six years, thereafter
pro-rated at 18% per annum over the last
four years.
• All fabric curtains, valences and flat
vertical panels are not covered under
thewarranty.
• Fabric is not warranted where it is
installed on a structure that is installed
on a structure that is not engineered and
built by Superior Shade or its agents.
• This warranty shall be void if damage to
or failure to the shade structure is caused
by contact with chemicals, misuse, vandalism
or any act of God, including but not limited
to, ice, snow or wind in excess of the
applicable building code parameters.
• All fabric tops are warranted for winds
and gusts up to 90mph and prior to snow or
ice accumulation.
• The structures have been designed to
eliminate any friction between the rafters
and the fabric. The warranty will,
therefore, be voided if any modification
(temporary or permanent) is made to the
rafter, cross pieces or ridge beams.
• Labor for the removal, installation and/or
freight charges will be covered in full for
a period of twelve months where the shade
structures supplied and installed by
Superior Shade are defective. In all cases
where the shade structures are not installed
by Superior Shade or its agents, all labor
for the removal, installation and/or freight
will be at the customers’ expense and the
warranty will only be applicable to the
repair or replacement of the defective
materials.
• Superior Shade reserves the right, in
cases where certain fabric colors havebeen
discontinued, to offer the customer a choice
of available colors to replace the warranted
fabric of the discontinued color. The
company does not warranty
that any particular color will be available
for any period of time and reserves the
right to discontinue any color for any
reason it may determine, without recourse by
the owner of the discontinued fabric color.
Steel:
• The structural steel frames are covered
for a period of twenty years against failure
due to rust corrosion or faulty workmanship.
• Workmanship and painted surfaces are
warranted for a period of twelve months.
This warranty shall be void if damage to the
steel frame or paint is caused by contact
with chemicals, misuse, vandalism or any act
of God, including but not limited to, ice,
snow or wind in excess of the applicable
building code
parameters.
Acts of Nature:
• This warranty does not cover natural
disasters, such as earthquakes, shifts of
terrain or tornados. If the structure is
installed in an area exposed to hurricanes,
removal of the shade fabric is required when
a hurricane warning is issued.
Removal and reinstallation must be performed
by an authorized Superior Shade installer
unless otherwise specified in writing.
Installation:
• Labor for the removal, installation and/or
freight charges will only be covered in
instances where Superior Shade or its agents
have installed the shade structures. In all
cases where units were not installed by
Superior Shade or its agents, all labor for
the removal, installation and/or freight
will be at the customers’ expense and the
warranty will only be applicable to the
repair or replacement of the defective
materials